‘Work Success’ or ‘Work Sucks’ – Which Is Your Company Culture?
Humans thrive on having a hierarchy. Boss around here, better half, queen bee, top dog, alpha male, company structure, or no matter what you call it; there’s no single nation, community, family, or company that doesn’t have a hierarchy – in spite of it sometimes being too subtle to notice.
Humans obsess with pecking orders, some aim high, forever straining to raise their position within companies and advance their own career path, whereas others look to just managing a team, turning into managers, team leaders and management supervisors, to make sure they will support their family better, or find that this level of management suits their abilities best.
Beyond that of management, some workers feel they need to impose personal hierarchies – having done more training, being ‘in’ with the manager, being older, having been employed first, and other methods they use to intimidate other employees – usually to take care of their own position around their own insecurities.
These individual ego’s of self-importance, instead of being emotional intelligence creating hierarchies, actually produce damaging forces within the office. The way you manage them will make an enormous difference to them, and therefore the workers around them.
Why do workers have such varied reactions to the human hierarchy?
Regardless of if it is documentation that the management has to sign, or light steering to make sure the work gets done right, the higher up the hierarchy, the more control you have got over the gap between the ‘work success’ and ‘work sucks’ attitudes in your workers.
The culture that you build in your office can have a vast impact on all workers and on all your customers too. We also know that employees talk about their work beyond working hours. They talk to family, friends and partners as a natural part of asking about how their day or week went. What would you wish they said about their work?
Managers at the top of the hierarchy produce a waterfall impact with everything they say or do, from a post-it-note to a voice communication, and from an ad on a staff notice board to an email. All communication is a component of that hierarchy and the emotional responses of workers are affected at all levels.
Why does hierarchy produce such a lot stress in the office?
Whether it’s a simple post-it, or face to face communication, each single interaction with employees has an emotional effect. Emotions can be soothed just as easily by communication. It just takes a little more time and thought.
We need to stop. What we need to use more often today is our secondary instinct of kindness. However, workers’ actions make many managers feel threatened financially and socially. They feel that workers threaten their success, threaten their target, or they feel uncomfortable around employees or people who have excess emotions.
What happens then is that these managers use their survival instinct first as their natural response to threat. However, today’s work-culture demands that we use the second instinct first by retraining our brain and keep the primary instinct of survival for emergencies only. Then it becomes a strong leadership tool, instead of a damaging temperament.
With such high rates of workplace stress, and therefore hierarchy being an enormous contributor of workplace stress; what’s your business doing to make sure your team leaders and managers take effective hold of their own emotions, so that they will take workers under their wing and lift them up to new heights?